The right update. The right people.

Communications

All features

Keep your team in the loop.

Send operational updates to the people who need them. Choose your audience by person, role, or location, then use the delivery channels available to your team.

TeamcrestThe communications composer, ready for a targeted team update.

Choose the audience

Reach the whole team or narrow an update to specific people, positions, or locations.

Use familiar channels

Deliver in-app notifications, with email and SMS when enabled and permitted.

Keep work connected

Send updates from the same workspace your team uses for schedules and time.

A clear path from update to audience.

Inside Teamcrest

Keep the message, recipients, and delivery choices together before you send.

Give your message a clear purpose.

Write the update

Use the communications composer for schedule updates, procedure reminders, and site notices. Write the message in one place before selecting the audience and channels.

  • Compose an operational update
  • Keep a clear subject and message
  • Review the draft before sending
TeamcrestA team update drafted in the communications composer.

Reach the people the update affects.

Choose the recipients

Target individuals, positions, or locations instead of sending every notice to everyone. Email and SMS delivery depend on your integrations and each employee’s preferences and consent.

  • Select people, positions, or locations
  • Choose available delivery channels
  • Respect notification preferences and consent
TeamcrestAudience targeting and delivery channel settings.

A few things to know

Communications

Is this a team chat tool?

Communications is a manager broadcast workflow for operational updates. It is designed for targeted notices rather than ongoing chat threads.

Can we send email and SMS?

Yes, when the relevant integrations are configured and recipients have the required consent and preferences. In-app notifications are also available.

Can we send a notice to one location?

Yes. The composer supports location and position targeting as well as individual recipients.

A clearer way to run your team.

Choose the tools your team needs and get everyone working from the same place.

Feature availability depends on your plan, workspace settings, and permissions.