Your knowledge. Within reach.

AI knowledge base

All features

Give your team a place to find the answer.

Put handbooks, policies, and operating procedures in one knowledge base. Team members can ask questions in the workspace and get guidance grounded in the documents you provide.

TeamcrestCompany documents, organized in the team knowledge base.

One source of guidance

Keep policies and procedures together instead of scattered across folders and messages.

Fewer repeat questions

Help team members find routine information before they need to interrupt a manager.

Knowledge that stays yours

Give the assistant your organization’s material so answers have the right context.

From company documents to everyday guidance.

Inside Teamcrest

Make the information you already maintain easier to find and use across every shift.

Start with the documents you already use.

Build your knowledge base

Upload handbooks, procedures, and policy files, or bring an existing file in from team storage. Teamcrest processes the material for the assistant to reference.

  • Upload company documents
  • Reuse files from team storage
  • Keep outdated sources out of circulation
TeamcrestKnowledge base document list and upload controls.

Help people find their next step.

Make guidance accessible

Staff ask questions in plain language from the team workspace. Keep your source documents current so the assistant can draw on the guidance your team actually follows.

  • Ask about company procedures
  • Find guidance from uploaded material
  • Confirm ambiguous answers with a manager
TeamcrestThe team workspace with the knowledge assistant open.

A few things to know

AI knowledge base

Does the assistant change schedules or approve requests?

The knowledge assistant answers questions about your uploaded material. Schedule changes and approvals stay in their own workflows.

What should we upload?

Start with current, text-based handbooks, SOPs, and policy documents. Replace sources when your procedures change.

Who can access our documents?

Knowledge-base source files are private to your team. Access follows workspace membership and permissions.

A clearer way to run your team.

Choose the tools your team needs and get everyone working from the same place.

Feature availability depends on your plan, workspace settings, and permissions.