New
Invite a replacement for your shift
Invite a named teammate to cover your shift, or cancel an eligible commitment directly from My Schedule.
- Replacement invitations require recipient acceptance and manager or coordinator review before the assignment changes.
Recoverable issue deletion
Authorized users can delete and restore issues, with an explicit permanent purge when needed.
- Deleted issues and attachments are hidden. Permanent file cleanup retries if storage is unavailable.
Swap assigned shifts
Invite a teammate to exchange shifts with both people’s consent and manager or coordinator approval.
- Both assignments change together after eligibility and availability are checked again.
Time off and unavailable dates
Request employee time off or record volunteer unavailable dates from Schedule Requests.
- Review requests and cancellation requests, see existing shift conflicts, and retain a private decision history.
- New assignments and shift claims respect approved absences, with recorded overrides available to authorized managers.
Improved
Automatic volunteer request updates
See volunteer request status changes without refreshing the page.
- Request statuses update while the page is open and when you return to it.
Clearer absence type selection
The absence type dropdown now matches the other form controls on Schedule Requests.
Explore volunteer coordination in Teamcrest
See how Teamcrest helps volunteer organizations recruit people, coordinate shifts, prepare volunteers, and record service hours.
- The volunteer solutions page now includes real product screenshots and a guide to the tools volunteer coordinators can use.
Manage shift coverage requests
Withdraw coverage requests or claims, view request history, and transfer volunteer shifts with coordinator review.
- Keep your assignment until coverage is approved, and submit a new request after withdrawing an earlier one.
Retired product roadmap
The unused product roadmap and feature-request pages have been retired.
Shared scheduling requests
Find your schedule, availability, coverage, swaps, and request history through shared employee and volunteer navigation.
- Review filters make pending decisions easier to find, and history keeps shift details when shifts are removed.
Fixed
Accurate weekly overtime
Calculate overtime separately for each workweek, including weeks split across pay periods.
Clearer coverage plan details
The admin entitlements panel now lists coverage and swap access checks and explains which employee workflows require Pro or Premium.
Clearer workspace navigation
The sidebar now highlights your current page when using your organization's own address.
Complete schedule request review queues
Keep older active requests available for review as history grows.
- Browse older request history using previous and next pages.
Preserve shift history when removing users
Historical shift protections no longer block removal of a deleted user's identity, while keeping shift and attendance details intact.
Private knowledge-base files
Keep uploaded knowledge-base files private to your organization and restrict changes to authorized managers.
Protected timesheet generation
Keep timesheet changes within your organization and preserve approved records.
Reliable automatic timesheets
Scheduled timesheet generation can run successfully while preserving approved timesheets.
Reliable cleanup after permanent issue deletion
Permanently deleted issue attachments are removed by scheduled cleanup, with retries when storage is unavailable.
Safer shift coverage
Coverage claims now verify team membership and honor the team's approval requirement.